We take customer satisfaction seriously at XACT and believe that success starts and ends with listening to our customers. With that in mind, we don’t just manufacture products, we work with customers to develop solutions that optimize performance and maximize the longevity of their investments, both in capital and operating expenses.
We not only understand the environmental conditions impacting our customers, we also understand the economic climate within which they operate. While capital budgets may be cut, turnaround budgets can be leveraged in procuring like-new product for use in the field – at a fraction of the cost. Our Repair and Refurbish service revitalizes products returning from the field; inspecting, repairing and offering a limited warranty.
We inspect, repair and modify a range of products:
Cables, including those made from Polyurethane, Bostrig, and Exane
Supporting customers is a priority for our team. We’d like to follow up with you to answer any questions you may have about our Repair and Refurbish program; intended to help you address your industrial electrical needs and operational challenges.
An inspection fee will be applied to products received.
Repaired products carry a limited warranty covering the work undertaken by XACT.
If we cannot repair the product to a satisfactory condition, you may choose to have it returned or recycled; inspection fee will still apply.